Frequently Asked Questions

How can I book your photobooth services?

Booking our photobooth services is a breeze! Simply visit our website and fill out the reservation form on the 'Book Now' page to receive a detailed quote. If you prefer, you can also reach out via email, phone, or Instagram for your event availability.

We're here to accommodate your event needs and make the booking process as smooth as possible. Once we receive your information, we'll get back to you with all the details to finalize your event's spectacular experience.

When will you arrive to setup for my event?

Our team typically arrives to set up the photobooth one hour prior to the start of your event to ensure everything is ready to go when your guests arrive. Should you need an earlier setup, we offer the flexibility of 'idle time' at an additional cost.

Rest assured, the setup and breakdown of the photobooth are part of our service to you and do not incur extra charges.

What are the space, venue, and requirements for the photo booth set-up?

Our booth space requires a minimum 10' x 10' area, a minimum height of 9' for the backdrop. A power outlet should be within 30 feet, and the ground must be leveled. For the smooth operation of our photobooth, we'll require access to a standard electrical outlet, which should be 110V, 10 amps, and equipped with a three-prong socket.

We provide extension cords up to 50 feet. We only ask that we don’t have to share the outlet with any power-hungry devices.

What is your cancellation and refund policy?

In the event you have to postpone or cancel your event, all fees with exception of your retainer fee will be refunded. Retainer fees are non-refundable and pay for preliminary preparation and arrangements. No refunds will be issued for events cancelled less than 14 days. To be eligible to qualify for 50% refund, you must reach out to us 14 days prior to your event date.

Why is the retainer fee non-refundable?

The retainer serves two purposes. First, it signifies a commitment to the photobooth service and guarantees your spot our schedule. Secondly, once booked, we start planning, asking questions, props inspirations, strip custom design, backdrop preparing and more. This is all work that has to be done before the photo booth service can happen and can be considered consultation.

This work does take valuable time and should be treated as such and is therefore, not refundable.

What backdrop selections do you offer?

You have a variety of backdrop options to choose from to complement the theme and style of your event. To view our full selection, please visit the backdrop section on our website, here. There, you'll find a range of colors, patterns, and designs that can elevate the atmosphere of your photobooth experience.

If you're looking for something specific or have a custom request, feel free to reach out to us for more personalized options.

Will there be an attendant on duty to help our guests?

Yes! Our Booth Attendants are highly trained in the art of modern photo-boothing. They will arrive 60-90 minutes before your time, set up and break down the photo booth, assist your guests with printing, emailing photos and GIF videos ready to be posted on social media.

Our Booth Attendants ensure everyone has memorable experience at your event.

What size are your photo prints?

Our photobooth is capable of fantastic photo quality and prints out 2"x6", 4"x6", 5"x 7" and 6"x8". Our basic 6"x2" or 6"x4" are included in all packages free of charge.

Large print sizes can be included with an additional cost.